Privacy Policy for Quadrect Info Tech LLP

Quadrect Info Tech LLP values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you interact with us through our applications, websites, and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Information: Name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
  • Non-Personal Information: Information that may be required to access and operate our services.

2. How We Collect Information

We collect information about you whenever you interact with us. This includes:

  • When you contact us regarding our activities.
  • When you register as a supporter.
  • When you send or receive information or sign a petition.
  • Information received from third parties if you have given them permission to share your information.

3. Confidentiality

Quadrect Info Tech LLP is not responsible for the privacy practices of websites not owned or managed by us, including those linked through our website.

4. Making a Complaint

If you are not satisfied with our response to your privacy concerns, please contact us at support@quadrect.com with the details of your complaint. We will review your complaint, investigate whether the right procedures have been followed, and respond to you as appropriate. We aim to complete this investigation within 15 working days, although some cases may take longer. If you are still unsatisfied with our response, you may contact us for further assistance.

5. Representation and Warranties

User Representations:

  • All information provided is true, correct, current, and updated.
  • Providing such information does not violate any third-party agreement, law, decree, order, or judgment.
  • The information does not belong to any third party unless authorized to use it.

Developer Representations:

  • We do not collect sensitive personal data unless necessary.
  • We do not retain sensitive personal data longer than required.
  • We inform users of the purpose of data collection.
  • We ensure that appropriate security practices are in place to protect user data.

6. Purpose and Use of Information

All information collected or stored by Quadrect Info Tech LLP shall be used for:

  • Providing information about new products and services to users.
  • Continually improving our existing applications and service offerings.
  • Implementing necessary security practices to ensure that all personal data are protected.
  • Administering user accounts in the normal course of business.
  • Contacting users in cases of fraud, illegal activities, or breaches of privacy.
  • Enabling communication between users and Quadrect employees or agents.
  • Other purposes that Quadrect deems necessary, subject to this Privacy Policy.

7. Sharing of Information

Every user hereby expressly agrees that Quadrect Info Tech LLP may share the information collected from such users with its affiliates, employees, and such other individuals and institutions located within or outside India to ensure efficient management of application traffic, detect and prevent identity theft and other illegal acts, and respond to legal, judicial, quasi-judicial law enforcement agencies or in connection with an investigation on matters related to public safety, as required and permitted by law, and for other purposes that Quadrect may deem fit from time to time.

8. Data Retention

Quadrect Info Tech LLP shall retain information for as long as is reasonably necessary in relation to the purposes for which this data was collected. Quadrect shall retain information necessary for the operation of the application by the user, which may include maintaining this information beyond when the user ceases using the application. Information pertaining to chats and test attempts shall be retained for a minimum period of 2 years from the date of receipt of such information, after which such information, if deemed fit by Quadrect, shall be erased from our servers and databases.

9. Protection of Information

Quadrect Info Tech LLP understands and acknowledges the importance of security and protection of the information provided by and/or collected from users. Pursuant to this, Quadrect shall make the best efforts to ensure the protection of information by using security measures and programs that it deems fit for the purpose. We shall employ best efforts to protect the information against any unauthorized, illegal, and fraudulent use.

10. Option to Opt-Out and Withdrawal of Information

Users have the option of not providing their information to Quadrect Info Tech LLP. Additionally, information provided or collected by Quadrect may be withdrawn at any time during or after the usage of the application by a user. Users who wish to withdraw their information can send an email to the grievance officer at support@quadrect.com requesting such withdrawal. Quadrect may, at its sole discretion, continue or discontinue providing services to such users following the withdrawal of information.

11. Grievance Redressal

Users may report violations of privacy, information, or identity theft, or grievances in relation to the information shared, collected, stored, or disseminated by Quadrect Info Tech LLP to the grievance officer at:

Quadrect Info Tech LLP, Office T15, 3rd Floor, Super Mall Society, Salunke Vihar Rd, Clover Village, Wanowrie, Pune, Maharashtra 411048
E-mail Address: support@quadrect.com

12. Updating the Policy

Quadrect Info Tech LLP reserves the right to change or update this Privacy Policy at any time without notice to the user. Such updates or changes shall take effect from the date indicated in the updated policy. Users are advised to review our policy periodically for any changes.

13. Governing Law and Jurisdiction

This Privacy Policy is governed and construed in accordance with the laws of India. In the event of any dispute arising between the parties with respect to this policy, the dispute shall be referred to an arbitral tribunal comprising three arbitrators, wherein each party shall appoint one arbitrator, and the third arbitrator shall be appointed by the aforesaid two arbitrators; and the arbitration shall be conducted in accordance with the Indian Arbitration and Conciliation Act of 1996. The language of arbitration proceedings shall be English. The seat and venue of arbitration shall be New Delhi, India, and the decision of the arbitrator shall be final and binding on the parties. Subject to this arbitration clause for dispute resolution, this policy shall be subject to the exclusive jurisdiction of courts in New Delhi, India.